Privacy Policy

Legacy Corporate Solutions is committed to protecting the privacy of those we interact with. 

Please read the below carefully and contact us immediately if you have any concerns. 

For the avoidance of doubt, the below covers all data that we collect about you, your business, your employees, family, friends, colleagues and/or related parties, how we process and use the personal information we obtain and covers not only data/information gathered face to face, but all forms of physical, digital or other mediums. In all instances where your personal data is processed including where you visit our website you acknowledge that the practices described in this notice apply.

We collect and use different personal information about you for different reasons, depending on our relationship with you.

Where you provide personal information to us about other individuals (for example, colleagues, members of your family or other dependents) we will also be data controller of their personal information and we are responsible for protecting their personal information and using it appropriately. This notice will therefore apply to those individuals and you should refer them to this notice.

What personal information do we collect?

• General      information, for example; your name, address, DOB, phone numbers and email      addresses, and gender.
• Identification      information including passport, driving licence, government issued ID      verification and address verification documents such as council tax      letters, bank statements and evidence of benefit entitlement.
• Employment      information such as job title, salary, employment history and professional      accreditations.
• Financial      information: such as bank details, financial liabilities, assets, income      and outgoings.
• Information      obtained from carrying out identification checks and checking sanction      lists and politically exposed persons (PEP) screening, including      bankruptcy orders.

Sometimes we will request or receive “special categories of personal information” (which is information relating to your health, genetic or biometric data, criminal convictions, sex life, sexual orientation, racial or ethnic origin, political opinions, religious or philosophical beliefs, and trade union membership) in order to provide advice and deliver health related products to you.

We may also use details of any unspent criminal convictions for fraud prevention purposes.

What do we use your personal information for?

There are a number of reasons we use your personal information and for each use we need to have a "lawful basis" to do so.

We will rely on the following “lawful basis” when we process your "personal information":

• We      have a legal or regulatory obligation to use such personal information.      For example, our regulators require us to hold certain records of our      dealings with you.
• We      have a valid business reason to use your personal information, which is      necessary for our everyday business operations and activities, for example      to provide regulated advice to you and your business.
• We      have a valid business reason to use your personal information for business      improvement, ongoing systems enhancement, development and testing      purposes.
• In      each case we assess our need to use this personal information for these      purposes against your rights to privacy to ensure we are protecting your      rights.

When we use your “special categories of personal information", we must have an additional “lawful basis" and we will rely on the following lawful basis in these circumstances:

• It      is in the substantial public interest to comply with regulatory      requirements relating to unlawful acts and dishonesty - such as carrying      out fraud, credit and anti-money laundering checks.
• You      have given your explicit consent to our use of your special categories of      personal information. 
• We      need to use such special categories of personal information to establish,      exercise or defend legal rights, such as when we are facing legal      proceedings or want to bring legal proceedings ourselves.
• There      is a substantial public interest in the prevention and detection of      unlawful acts such as where we suspect fraud.
• 
  

LAWFUL BASIS FOR USING YOUR SPECIAL CATEGORIES OF PERSONAL INFORMATION

To comply with our legal or regulatory obligations;

• We      need to use your information in order to comply with our legal      obligations.
• We      have a valid business reason (to run our business efficiently and      effectively).
• We      need to use your information in order to establish, exercise or defend      legal rights.
• We      have a substantial public interest to prevent or detect unlawful acts      (where we suspect fraud).
• It      is in the substantial public interest to comply with regulatory      requirements relating to unlawful acts and dishonesty.
• We      have your explicit consent.

For communications purposes including handling complaints and dealing with any other communications.

• We      have a valid business reason to communicate with you about products and      services.
• We      need to use your information in order to establish, exercise or defend      legal rights.
• You      have given us your explicit consent.

For business purposes and activities including managing our internal CRM system and hosting platform, and ensuring the continued improvement of our service.

• We      have a valid business reason (to run our business efficiently and      effectively).
• You      have given us your explicit consent.
• We      need to use your information in order to establish, exercise or defend      legal rights.

Monitoring & Regulatory Reporting

Please note that if you communicate with us electronically, including by e-mail or telephone, this communication may be randomly monitored and/or recorded to protect the interests of our business and our customers. This includes for the purposes of maintaining customer/service quality standards, detection of and/or prevention of crime and to ensure employees comply with legal obligations.

Your rights

You have several rights which you can exercise at any time relating to the personal information that we hold about you and use in the ways set out in this notice. Please contact us at any time if you wish to exercise these rights.